Analysts at a Virginia information technology company use unique access
to top-secret leads from U.S. intelligence agencies to help them warn
critical industries about possible terrorist attacks.
But sometimes even these analysts have to pick up a newspaper, watch
TV or surf the Web to learn about the latest threats.
EWA’s Information and Infrastructure Technologies (IIT) of Herndon,
Va, works in a unique niche as the contractor charged with operating two
Information Sharing and Analysis Centers (ISACs). The centers serve as
information conduits between the government and industries critical to
the nation’s day-to-day operations.
IIT analysts distribute security alerts to water utilities, railroads,
and – in the near future – mass transit systems using information
gleaned from public sources as well as the CIA, FBI, and other Intelligence
groups.
In all, 12 industry sectors – including electric power, telecommunications,
information technology (IT), financial services, oil and gas, food, and
chemicals – rely on ISACs for specific security information.
For example, Atlanta based Internet Security Systems (ISS) runs the
ISAC for IT companies while Global Integrity, a division of Predictive
Systems Inc. of New York, operates the financial services ISAC. A complete
list of the ISACs is available at http://www.nipc.gov/infosharing/infosharing6.htm.
The nation’s interdependence is so great that if the freight rail
system went down for seven days, Los Angeles would be unable to get enough
chlorine to ensure its drinking was safe, according to IIT Technical Director
Steven Clemmons. Yet IIT’s analysts don’t always receive government
intelligence that could be vital to customers. Meanwhile ISACs that pass
threat information to other critical industries have few if any ties to
the intelligence community.
When U.S. Intelligence agencies became concerned recently that al Qaeda
could be preparing a biological, radiological, or chemical attack, IIT
was not informed, according to analyst Keith Kennedy.
Instead, Kennedy used his most often-used source of information: the
Internet. He said the company relied on Web news accounts to prepare an
advisory to the railroads and utilities that are members of the Surface
Transportation and Water Supply ISACs.
“There is no indication
of any immediate threat, “ said an IIT advisory prepared the day
before the Bush administration raised the national threat level from “elevated”
(yellow) to “high” (orange).
IIT analysts did advise that
“security personnel should be aware of recent trends in terrorist
activity and the heightened risk of terrorist attack associated with U.S.
efforts to force the disarmament of Iraq.”
Even without any institutional
connection with the intelligence community, ISACs play a vital role, according
to Phil Lacombe, president of Veridian Inc.s’ Security Solutions
Sector.
Lacombe said certain key industries
were “critical to the health of the country” and required
the kind of free flow of information ISACs make possible to be able to
protect themselves from attack.
Lacombe was executive director
of the 1997 Presidential Commission on Critical Infrastructure Protection,
which emphasized the need to find a way for government and industry to
work together to protect the industries on which the economy, and government,
depends.
The next year, President Clinton
signed the Presidential Decision Directive 63, establishing a National
Infrastructure Protection Agency (NIPC) to coordinate the flow of information
between industry and government through the ISACs, which the directive
also initiated.
But not until after the 9/11
attacks did the ISACs become “a front burner issue”, according
to Clemmons.
The ISACs aren’t just
for homeland security. The analysis centers recently warned their members
about the SQL computer worm, which corrupted computer systems nationwide.
In that attack, some sectors
fared better than others.
One that may have been caught
off guard was finance.
Edward Schwartz, executive
vice president and general manager for Predictive Systems’ Global
Integrity Services business unit in Herndon, Va., said “there definitely
were degradations of network performance” that knocked some Bank
of American ATMs out of service.
He indicated that these systems
did not fail from lack of warning. Rather, he said, some network administrators
in the industry were “asleep at the wheel.”
Another link in the ISAC structure
is the government-designated organization that serves as a “sector
coordinator,” such as the North American Electric Reliability Council
for the electric power ISAC.
In the case of the Surface
Transportation ISAC, the sector coordinator is the American Association
of Railroads in Washington, D.C., which has its own operations center.
There, two IIT analysts work with the association’s director of
security, according to Clemmons.
“What the ISAC is really
about is the information it provides,” Clemmons said.
But information does not only
travel from the contractor to the sector members. Part of the reason the
ISACs were established was to ease barriers that sometimes keep companies
from sharing information.
By sending information about
security incidents to the contractor, an IT company or a bank can feel
comfortable that potentially sensitive information will not be given to
competitors. Instead, the contractor collects the information and analyzes
it for trends that could be important to other member companies. Security
breaches that may seem like isolated incidents could indicate a pattern
when seen together.
Companies are also more willing
to share potentially sensitive information with a private company than
they are the government, which might have to make the information publicly
available under the Freedom of Information Act.
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